Venting

Feb. 29th, 2016 03:56 pm
lookingforoctober: (Default)
It would be really nice if, when you called to get customer service, they would listen to what you have to say, instead of clearly not listening to what you said in the first place (because you have to interrupt to repeat it when they get it wrong), filling any possible silence with a vast stream of umms so that you can't possibly get a word in edgewise, and then putting you on hold several times without letting you say anything there either.

I mean, I got what I wanted, but I feel very irritated nevertheless.
lookingforoctober: (Default)
Why are all the good story ideas always so long?

And why is my attention span so short? I have a days to weeks attention span, in general... but what I really need is a months to years attention span.
lookingforoctober: (Default)
Please don't change the user interface. Don't move the buttons. Don't get rid of the toolbars that I use. It drives me crazy. I don't care if it makes more sense to put the back and forward button right next to the web address, I liked it the way it was with the home button there. I liked having the add-on bar at the bottom. I liked that when I wanted to do something I just automatically moved my mouse to the right place, and now the right place is gone.

Ugh.

Ugh

Oct. 4th, 2013 09:45 pm
lookingforoctober: (Default)
My computer crashed last night. No big deal, I thought...I didn't realize until today that I actually lost data as a result. The italics are because I'd really and truly thought that all modern applications had failsafes and backups to keep this from happening. Word processors always have that 'in progress' file, so if your computer crashes, the next time it starts up it says 'do you want to recover you files' and all is well. Even stuff written in text fields in firefox gets saved.

Not, however, the note-taking program (Tomboy Notes) I've been using to organize all my notes for my writing projects, along with any other random thing that isn't a big enough undertaking to merit a file that I have to actually decide a name and location for. New Note 453, sure. Easy.

And I checked, it actually writes all the notes to file a few seconds after you edit them, and there is also a folder called 'backup' that I assumed held backups. So it seemed pretty safe. Also, I made backups of the note files every few days -- which is the only reason I'm annoyed instead of absolutely furious.

Because when my computer crashed, all the open note files -- the ones I'd been working on, or the ones I'd wanted to think about so I set them aside somewhere, and there just happened to be a lot of those, because I've been thinking a lot lately -- all the open note files were replaced on the hard disk with files of 0 length. I.e. all my open notes were completely wiped. Not just recent changes, but the entire file. Gone.

And it turns out that the 'backup' folder was not a place where backups of my notes were stored. It was actually the trash folder, so it had all the notes I'd ever deleted instead. What the hell? We have naming conventions for a reason, it's so people don't get confused and think they have backups that they don't have.

Like I said, I did have an actual backup from a couple of days ago, so it could be a lot worse, but...I can't even imagine how this happened. Who designed this notes program, and why were they replacing all the open files with zero length files? All of them? At the same time? Why did they think that was a good idea? I can see one file getting accidentally wiped when the computer crashed. Maybe it was the one that was being saved at just that instant. But all of them?

It makes me suspect 1) that the notes program was part of the reason the computer crashed and 2) the notes program is not competently written. Which is sad, because I actually really like it.

...actually, it looks like this bug has been around for a couple of years. I guess they just don't care that much.

I wonder if this has anything to do with why the program is no longer part of the default install in Ubuntu?

...I can't decide if I should get a new notes program, or write a really good backup script that saves everything every 10 minutes like the program should have been doing. I'm leaning toward really good backup script, since who knows whether any replacement notes program would do any better? It's not like I can easily test crashing the system just to see what might happen.

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